I don't want to make this sound like a commercial, but I have to say I was really impressed. I don't know about you, but finding good mechanics is pretty difficult. Finding honest, hard working ones is even harder to do these days. These guys are professional, knowledgeable and honest. They really try to meet your every expectations, and they understand customer service to the max. Jimmy, the office manager there is is one of the nicest people you will ever meet, and will make sure that your car gets the best treatment possible. They are reasonably priced, thorough and quick. They have a customer for life in me.
Been to this mechanic 3 times with my truck, each time with a different problem, the previous two visits they did great and fixed it without any hassles, however this last time is what really got me.. they had my truck for over a week, and kept putting other customers cars in front of mine, I don't care if it was quicker money or whatever point is a customers a customer and I was paying them just as much as everyone else. The other problem was after having it for a good 3-4 days they called me up and told me my truck was perfectly fine. Now why would someone bring a truck to a mechanic just for fun? So I took the mechanic on a drive and all of the sudden I was hearing him say a lot of "oh wows" like it was a first even though he said he had driven the truck twice before hand. The truck had multiple problems none of which got fixed, they told me they fixed the truck after tons of different parts they kept saying it was, ranging from a ICM to a new computer. The truck broke the very next day same problems, so I called back and they didn't sound like they wanted to help fix the problem and making it right without charging me all over again. I will be going else where from now on and recommending everyone I know to go to a different mechanic.
Dave's crew once again helped me out. Thanks Jimmy and Mike!
Upper Rogue Auto Care is a US Car Repair based in Shady Cove, Oregon. Upper Rogue Auto Care is located at 30 Kee Ln, Shady Cove, OR 97539, USA.
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